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FAQ

 

FAQ

 

FAQ

If you don't find an answer to your query here, please don't hesitate to call or email.
Republic of Ireland: Lo-Call 1890 987 101
Rest of World: ++353 86 323 6499
By Email: sara@hautemama.ie

 

How should I take care of my new maternity wear?
How do I return an item?
What happens if I don't like the items or they do not fit?
Do you offer free shipping?
What kind of shipping company do you use?
How much is shipping?
How long will it take before I get my goodies or my best friend gets her gorgeous baby gift?
What if I need help?
Why has your price changed for an item?
Will your clothes make me look slimmer?
Will my baby cry less if I buy your gorgeous baby items?
I’ve just seen a dress that I love but you don’t have my size. Why?
Do you know of any service where I could trade in my husband for a baby nurse, nanny, cleaner or all of the above?
Can you special order something from the US for me?
Do you gift wrap?
Are the skincare brands you carry safe in pregnancy and for newborns?
How do your Gift Certificates work?
How long does it take to process my returns?
Where should I send my returns?
How do you work out your exchange rates at your store: Euros to GDP and Euros to USD?
What’s your best-selling gift for baby boys?
What’s your best-selling gift for baby girls?
Do you have a shop-front?
Where do I pick up my order if I choose the ‘free pick up’ option?
What if I'm not in when you make a delivery?
What’s the difference between you and other maternity boutiques and Mothercare / Mama’s & Papa’s superstores?
How long have you been open?
What is your returns policy? DO CUSTOMERS PAY POSTAGE FOR RETURNS?

 

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